We are looking for two ICT Acute Customer Engagement Engineers to join the Innovate team. In this hands-on role, you'll be a visible and proactive presence — floorwalking to assist users, resolving technical issues before they escalate, and ensuring seamless ICT service delivery. You'll work closely with our ICT Service Desk and Operations Team Leaders to maintain high service standards and meet SLAs.
We’re looking for someone with:
A logical, methodical approach to troubleshooting
Excellent communication and customer service skills
A collaborative mindset and a proactive attitude
If you're ready to make a real impact and help shape a user-friendly, responsive ICT environment, we’d love to hear from you.
The details
Please find the link to the job description below:
Salary: £28,090 per annum
Contract: Permanent, full time
Location: Warwickshire (Please note, we have two vacancies available, one will be based at Warwick Hospital and one will be based at George Eliot Hospital)
To apply for this position, please send a copy of your CV and a covering letter to Tamir Hussain, ICT Service Desk Team Leader, at – Tamir.Hussain@innovatehs.co.uk